Minimum System Requirements

Hardware

• RAM: 1 GB or more
• Screen Resolution:
  • Required: 1024×768
  • Preferred: 1280×1024
• Audio/Video: Sound card with either speakers or headphones
• Bandwidth: If you do not have broadband and you are using dial-up connection, you will have difficulty using our courses. Each course loads and plays videos and other media. Broadband connection (e.g. DSL, cable modem or FIOS) with 1Mbps bandwidth or better required; dial-up connections will seriously impede full functionality and viewing multimedia content. Test your bandwidth speed at https://speedof.me/. Click “Start Test” to begin.

Tablets

ComplyEQ’s courses are compatible on most tablet devices. However, some of our courses are not designed for use on a tablet.
Please refer below for a list of courses supported on tablets:

Adult Financial Education & Workplace Training

• Achieve + Engage
  • Latest iOS on Safari, latest Android on Chrome. If using Samsung use native Samsung browser
  • Windows Surfaces may work but are not officially supported

K12 Education

Latest iOS on Safari, latest Android on Chrome. If using Samsung use native Samsung browser. Courses below are optimized for horizontal view unless otherwise noted.

• 306: Black History
• AlcoholEdu for High School
• Character Playbook
• Data Science Foundations
• Endeavor
• ComplyEQ Financial Literacy
• Future Goals Hockey Scholar-Math Edition
  • iPad mini not supported
• Future Goals Hockey Scholar-Science Edition
  • iPad mini not supported
• FutureSmart
• Healthcare Literacy: Making Healthy Choices
• Healthier Me: Intro to Wellness
• Honor Code
• Ignition
• Keys to Your Future
• Econ Foundations
• Mental Wellness Basics
• Plants, Animals and Our World – optimized for horizontal & vertical view
• Prescription Drug Safety for High School
• Summer Slugger
  • For best experience use Chrome
• Sustainability Foundations – optimized for horizontal & vertical view
• The Compassion Project
• Vault
• Venture
• WORDForce

Smartphones

For the best experience ComplyEQ recommends using a tablet size device or larger. While most courses have not been tested on smartphones, it’s possible you may still be able to complete the courses on your phone.

Refer to the list below for a list of courses that have been tested and approved to run on smartphones.

Adult Financial Education & Workplace Training

Latest iOS on Safari and latest Android on Chrome. If using Samsung use native Samsung browser.

• All Courses

K12 Education

Latest iOS on Safari and latest Android on Chrome. If using Samsung use native Samsung browser.

• Data Science Foundations
• Endeavor
• Healthcare Literacy: Making Healthy Choices
• Healthier Me: Intro to Wellness
• Ignition
• Money Moves
• Pathways
• Plants, Animals and Our World
• Summer Slugger
• Sustainability Foundations
• Vault
• WORDForce
• Econ Foundations

Screen Readers

Screen Readers are supported on desktop computers for the following courses:

Adult Financial Education & Workplace Training

All courses support:

• Windows/Firefox/NVDA
• Windows/Chrome/JAWS
• Mac/Safari/VoiceOver

For courses on the Foundry platform:

• Windows/Firefox/NVDA
• Windows/Chrome/JAWS
• Mac/Safari/VoiceOver

To ensure your learners are able to access their Everfi content and assignments, please review the following information to allow the required URLs and email domains. The list is organized by learner experience. 

If your organization uses Gmail, click here for instructions to allow Everfi emails for Google. 

If you are unsure which Everfi experience you are using, please contact your Account Manager or  Customer Support.

Elective Learning 

For users of Achieve and Elevate who provide short, sharable courses to their organizations and communities. 

URL	Reason to Allow
“your subdomain”.everfi-next.net	Required for learners to find and complete courses.
*.fifoundry.net	Required for learners to find and complete courses.
*.everfi.net	Required for learners to find and complete courses.
everfi-next.s3.amazonaws.com	Repository of certain images and buttons that are used throughout the learner experience.
assets.everfi-next.net	This is where the CSS, JavaScript, images, fonts, and other course-related content is located.
cdnjs.cloudflare.com	Allows a variety of fonts to be rendered throughout the learner experience.
cdnjs.cloudflare.com	Tied to course libraries; course assets and video playback would break.
*.cloudfront.net	Used for videos in courses.
d1vyejqi0lnyjd.cloudfront.net	Tied to course videos, users can expect to see issues playing course videos if this is not added.
fonts.gstatic.com	Repository of certain images and buttons that are used throughout the learner experience.
fonts.googleapis.com	Allows a variety of fonts to be rendered throughout the learner experience.
s3.amazonaws.com	Repository of certain images and buttons that are used throughout the learner experience.
www.google-analytics.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience.
cdn.jsdelivr.net	Manages cookies to allow proper navigation through the Everfi platform.
ajax.googleapis.com	Allows a variety of fonts to be rendered throughout the learner experience.
[email protected]	Email address of system generated email sent to learners.
www.pendo.io	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience.
prod-useast-b.online.tableau.com	Industry standard tool (Tableau) which Everfi uses to power Admin reporting and analytics solutions.
*.heap-api.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience.
Heapanalytics.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience
browser-intake-datadoghq.com	Industry standard tool for monitoring web applications.
rum-http-intake.logs.datadoghq.com	Industry standard tool for monitoring web applications.
www.datadoghq-browser-agent.com	Industry standard tool for monitoring web applications.
Tag Manager Technologies	Required for clients who are integrating their Tag Manager solution (Google Tag Manager, Tealium, or Adobe Analytics) with Everfi. For more details, see this help article.

Engage

For users of Engage who provide workshops to their organizations and communities. 

URL	Reason to Allow
“custom subdomain”.everfi-engage.net	The URL learners will go to in order to log in to take training.
*.fifoundry.net	Required for learners to find and complete courses.
maps.googleapis.com	When locations are input in Everfi’s platform, we cleanse and parse that data via Google’s Places API.
everfi-engage.s3.amazonaws.com	Repository of certain images and buttons that are used throughout the learner experience.
cdnjs.cloudflare.com	Allows a variety of fonts to be rendered throughout the learner experience.
cdnjs.cloudflare.com	Tied to course libraries; course assets and video playback would break.
*.cloudfront.net	Used for videos in courses.
d1vyejqi0lnyjd.cloudfront.net	Tied to course videos, users can expect to see issues playing course videos if this is not added.
everfi-adminifi.s3.amazonaws.com	Repository of certain images and buttons that are used throughout the learner experience.
maps.gstatic.com	Used to present location of in-person workshops and trainings on event detail pages.
s3.amazonaws.com	Repository of certain images and buttons that are used throughout the learner experience.
fonts.googleapis.com	Allows a variety of fonts to be rendered throughout the learner experience.
Fonts.gstatic.com	Repository of certain images and buttons that are used throughout the learner experience.
www.google-analytics.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience (e.g. navigation, browser, operating system, screen resolution, etc.).
cdn.jsdelivr.net	Manages cookies to allow proper navigation through the Everfi platform.
[email protected]	Email address of system generated email sent to learners.
prod-useast-b.online.tableau.com	Industry standard tool (Tableau) which Everfi uses to power Admin reporting and analytics solutions.
*.heap-api.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience.
Heapanalytics.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience
browser-intake-datadoghq.com	Industry standard tool for monitoring web applications.
rum-http-intake.logs.datadoghq.com	Industry standard tool for monitoring web applications.
www.datadoghq-browser-agent.com	Industry standard tool for monitoring web applications.

K-12 Education

For users of K12 Education who assign required training to students. If your organization filters or restricts internet traffic (firewall, web proxy, content filter, or school/district network policy), the domains below must be allowed for HomeRoom to work correctly. Each entry lists what it is for, so you can prioritize based on the features your organization uses. 

How to read this 

“Required” domains must be allowed for the core experience to work. 
“Recommended” domains support product guidance and analytics. 
“Conditional” domains are only needed when a specific feature or piece of custom content is in use. 

Required 

URL	Reason to Allow
everfi.net	Core platform host; required to load and sign in to HomeRoom.
platform.everfi.net	Required for the main HomeRoom application to load.
app.everfi.net	Required for the learner and teacher application interface to load.
app.fifoundry.net	Required for the course-player experience; courses will not open without it.
assets-cdn.everfi.net	Hosts the CSS, JavaScript, images, and fonts used throughout the experience.
courses.everfi.net	Required for learners to launch and complete courses.
curriculums.everfi.net	Required for course and curriculum content to load.
everfi-curriculums.s3.amazonaws.com	Repository of curriculum content and course assets.
homeroom-uploads.s3.amazonaws.com	Hosts uploaded images and custom content used in the experience.
hepc.s3.amazonaws.com	Repository of images and media used throughout the learner and teacher experience.
sponsor-logos.s3.amazonaws.com	Hosts sponsor logos shown on dashboards and within courses.
www.gstatic.com	Required for Google reCAPTCHA security verification during account registration.
www.google.com	Required for Google reCAPTCHA security verification during account registration.
browser-intake-datadoghq.com	Industry standard tool for monitoring web applications.
rum-http-intake.logs.datadoghq.com	Industry standard tool for monitoring web applications.
www.datadoghq-browser-agent.com	Industry standard tool for monitoring web applications.

Recommended — Product guidance & analytics

URL	Reason to Allow
content.pendo.everfi.net	Powers in-product guidance, tutorials, messages, tips, and walkthroughs (Pendo).
data.pendo.everfi.net	Powers in-product guidance and usage analytics (Pendo).
pendo-io-static.storage.googleapis.com	Hosts static assets for in-product guidance (Pendo).
cdn.pendo.io	Hosts in-product guidance assets (Pendo).
data.pendo.io	Collects product usage analytics (Pendo).
app.pendo.io	Powers in-product guidance and walkthroughs (Pendo).
portal.pendo.io	Powers in-product guidance and walkthroughs (Pendo).
heapanalytics.com	Industry-standard web analytics platform that helps EverFi make informed decisions about improving the user experience (Heap).
cdn.us.heap-api.com	Hosts analytics assets used to improve the user experience (Heap).
c.us.heap-api.com	Collects product usage analytics (Heap).

Conditional — Customer-configured external media 

URL	Reason to Allow
www.youtube.com	Required to play YouTube videos your organization has embedded in custom content.
youtu.be	Required to play YouTube videos your organization has embedded in custom content.
fast.wistia.net	Required to play Wistia videos your organization has embedded in custom content.
vimeo.com	Required to play Vimeo videos your organization has embedded in custom content.

ComplyEQ 

For users of ComplyEQ workplace training who assign required training to employees. 

URL	Reason to Allow
*.fifoundry.net	Required for learners to find and complete courses.
fast.wistia.com	3rd party service which improves page load times and video performance. Especially critical to usability in low bandwidth environments.
s3.amazonaws.com	Repository of certain images and buttons that are used throughout the learner experience.
everfi-content-services.s3.amazonaws.com	Repository of course customizations.
everfi-adminifi.s3.amazonaws.com	Repository of certain images and buttons that are used throughout the learner experience.
maps.googleapis.com	When locations are input in ComplyEQ’s platform, we cleanse and parse that data via Google’s Places API.
cdnjs.cloudflare.com	Allows a variety of fonts to be rendered throughout the learner experience.
cdnjs.cloudflare.com	Tied to course libraries; course assets and video playback would break.
*.cloudfront.net	Used for videos in courses.
d1vyejqi0lnyjd.cloudfront.net	Tied to course videos, users can expect to see issues playing course videos if this is not added.
fonts.googleapis.com	Allows a variety of fonts to be rendered throughout the learner experience.
fonts.gstatic.com	Repository of certain images and buttons that are used throughout the learner experience.
www.google-analytics.com	Industry standard web analytics platform allows ComplyEQ to make informed decisions about improving our user experience.
cdn.jsdelivr.net	Manages cookies to allow proper navigation through the ComplyEQ platform.
www.pendo.io	Industry standard web analytics platform allows ComplyEQ make informed decisions about improving our user experience.
prod-useast-b.online.tableau.com	Industry standard tool (Tableau) which ComplyEQ uses to power Admin reporting and analytics solutions.
*.heap-api.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience.
Heapanalytics.com	Industry standard web analytics platform allows Everfi make informed decisions about improving our user experience
browser-intake-datadoghq.com	Industry standard tool for monitoring web applications.
rum-http-intake.logs.datadoghq.com	Industry standard tool for monitoring web applications.
www.datadoghq-browser-agent.com	Industry standard tool for monitoring web applications.

Email Domains to Allow

Firewalls or other spam blocking devices may wrongfully tag Everfi or ComplyEQ emails as spam. Please ensure the following emails and domains are accessible to ensure you and your users properly receive all course-related emails such as invitation and reminder notifications, password retrieval, etc. 

• @everfi.com 
• @everfi.net 
• @complyeq.com 
• [email protected] 
• [email protected] 
• [email protected] 
• [email protected] 
  

The mail.everfi.net, mail.everfi-foundry.net, mail.ComplyEQ.net, and mail.ComplyEQ-foundry.net domains are setup with the proper SPF records and their root domains are setup with the proper DKIM records. Emails from these domains use mail.everfi.net, mail.everfi-foundry.net, mail.ComplyEQ.net, and mail.ComplyEQ-foundry.net as return path domains (*@mail.everfi.net, *@mail.everfi-foundry.net, *@mail.ComplyEQ.net, or @mail.ComplyEQ-foundry.net). 

You can further use DKIM signatures to authenticate that the email came from Everfi or ComplyEQ. DKIM authentication paired with return path whitelisting should ensure your learners will receive critical communications from the Everfi and ComplyEQ Platform. 

Email IP Range List

Everfi/ComplyEQ uses the cloud provider Amazon SES for sending emails. This provides us with the scalability and reliability to send millions of emails daily. As such, we do not have a dedicated IP that emails are sent from to allow. Emails originate from the same set of IPs as other Amazon SES customers. This is a large range of IP addresses. Furthermore, this list is subject to change from time to time. 

For these reasons, it is strongly encouraged to allow or authenticate incoming emails using the DKIM method mentioned above. However, if approval by IP address is your only option, the information is listed below. 

• Everfi/ComplyEQ Email Server Host:  smtp-out.amazonses.com 
• Email server IP ranges: 199.255.192.0/22, 199.127.232.0/22, 54.240.0.0/18 
• Return Path (AKA envelope address): mail.everfi.net or mail.ComplyEQ.net